Our founder, Tony, care deeply about this topic and wanted to personally answer your most frequently asked questions on this subject. If you can’t find an answer to your question below, please contact us, our friendly play experts are ready to help.
Safety Is Our Signature
It’s our commitment to you that you can trust Piano Potato products. Our products comply with U.S., E.U., and other international safety regulations. Here’s how we go above and beyond when it comes to testing and safety:
We Test in Our Homes
As parents, every time we make a product for you, it also has to pass the test of coming home with us, where we enjoy playing with these same toys with our children. We have a “kid testing” program to review our products with children who are age appropriate for the toy. Many of our team members at Piano Potato enjoy having their families participate in this program and providing meaningful input. Learning how children interact with the toys and use them helps us develop better products.
We Test at Different Production Phases
We always start with a carefully designed product. Then in the manufacturing phase, we use best practices to support process controls and ensure consistent standards. We assess and inspect products during all phases of the process. There’s no substitute for testing, testing, and more testing. At Piano Potato, we go the extra step of actively testing each product throughout the production process.
We Have Independent Agencies Test Our Products
We are proud to operate a robust and sound testing program following guidance from the U.S. Consumer Product Safety Commission, which includes the use of independent, certified, third-party laboratories. The laboratories we use are globally recognized as experts in their industry. We specifically test our paints and coatings frequently to be sure our toys meet or exceed government recommendations limiting heavy metals, lead, and phthalates in children’s items. Our multi-faceted testing process also includes steps for testing the final, finished product that our customers enjoy.
Conformity Certificates
Please continue to enjoy our toys with confidence, knowing that each and every time we design and craft a toy, we’re not only making them for you, but for our own kids, too.
How do you test your toys?
As parents, every time we make a product for you, it also has to pass the test of coming home with us, where we enjoy playing with these same toys with our children. Our colleagues also regularly test our products with their families before they are made available for sale.
We also test at different production phases. We always start with a carefully designed product. We have strict manufacturing instructions for our factories. In addition, there’s no substitute for testing, testing, and more testing. Our Piano Potato employees are stationed at the factories and go the extra step of auditing, inspecting, and testing at various phases of the production process.
Lastly, we take the extra step of having independent agencies test our products. We specifically test our paints and coatings frequently to be sure our toys meet or exceed government recommendations limiting heavy metals, lead, and phthalates in children’s items. All of our results have been verified by 3rd-party, independently accredited testing laboratories, considered by many to be the best scientific laboratories in the world.
Please continue to enjoy our toys with confidence, knowing that each and every time we design and craft a toy, we’re not only making them for you, but for our own kids, too.